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An air hostess, also known as a flight attendant, is a member of an airline crew responsible for ensuring the safety and comfort of passengers during a flight. Air hostesses work on commercial airlines and are typically the face of an airline since they are the most visible and interact with passengers throughout the flight.
Responsibilities of an Air Hostess
The main responsibilities of an air hostess include:
- Providing safety instructions and demonstrations to passengers.
- Assisting passengers with boarding and de-boarding the aircraft.
- Providing food and beverages to passengers during the flight.
- Assisting passengers with any special needs, such as medical assistance or traveling with children.
- Maintaining the safety and security of the aircraft, including handling any emergency situations that may arise.
- Ensuring the cabin is clean and orderly throughout the flight.
- Providing a high level of customer service to passengers.
Education and Training Requirements
To become an air hostess, one must have at least a high school diploma and be fluent in the language of the airline’s country of origin. Training typically takes place for 6 to 8 weeks, during which time aspiring air hostesses learn safety and emergency procedures, customer service skills, and how to provide food and beverages.
Skills Required for Air Hostess
Some skills that are essential to becoming a successful air hostess include:
- Excellent communication skills
- Strong customer service skills
- The ability to remain calm and professional in emergency situations
- Flexibility and adaptability to changing situations and schedules
- The ability to work well in a team
Working Conditions for Air Hostess
Working as an air hostess requires long hours, irregular schedules, and frequently traveling away from home. However, the job can also be exciting and provide the opportunity to travel to different destinations around the world.
An air hostess is an essential member of an airline crew responsible for ensuring the safety and comfort of passengers during a flight. Becoming an air hostess requires a high school diploma and completion of training, as well as excellent communication and customer service skills, the ability to remain calm in emergency situations, and flexibility to work irregular hours and travel frequently.